Aivo Conversational AI

Aivo Conversational AI is a comprehensive tool that helps businesses automate their customer interactions through AI-powered chat solutions. By integrating with digital channels like WhatsApp, Facebook, and Instagram, it enables businesses to create personalized customer journeys, often outperforming the need for human intervention. The solution is capable of delivering both unique auto-generated and transactional responses, ensuring a seamless contact with the brand while significantly reducing call center dependency.

Aivo’s platform also supports omnichannel live chat and includes a low-code integration designer for custom workflows. Notably, the system boasts features such as WhatsApp campaign creation and natural language voice solutions, making it versatile for various customer service scenarios. This tool empowers businesses to optimize resources and enhance the efficiency of their customer service operations.

Overall, Aivo focuses on enhancing customer experience through automation, utilizing an AI co-pilot for agents and an extensive library of content and interactions to ensure customer satisfaction and engagement.