BetterFeedback

BetterFeedback is an AI-based service dedicated to transforming how organizations collect and analyze feedback. It replaces conventional forms, surveys, and reviews with AI-driven, interactive conversations. These conversations are designed to engage users actively, providing firms with deeper insights into customer aspirations and experiences. Customers engage with AI agents through various industry-specific surveys like airlines, healthcare, and e-commerce, collecting information more naturally and efficiently. Organizations can create tailored AI-powered surveys to suit their specific needs in moments, promising faster feedback and higher participation rates. This tool integrates with platforms like Intercom, Zendesk, and HelpScout, centralizing data collection for easier analysis.