

Toma
👥 What is Toma?
Toma is an AI-powered automation platform specifically designed for car dealerships to streamline their customer communication and operational processes. Acting as a virtual team member, it efficiently manages scheduling, inquiries, and reminders with minimal human intervention. Toma integrates with existing dealership systems to ensure that critical issues are escalated to the human team when necessary, never missing a sales or service opportunity.
Employing multi-channel communication through voice, web chat, and SMS, Toma handles repetitive tasks, such as scheduling appointments and sending reminders, seamlessly and accurately. It is built to improve dealership efficiency, reduce training and turnover costs, and ensure that no potential revenue is left untapped. Its proprietary AI provides a highly customizable solution, setting it apart from other products in the market.
In addition to task automation, Toma also provides real-time call intelligence and dynamic human collaboration, enhancing the overall operation of the dealerships it serves. With a dedicated support team, Toma facilitates quick deployment with minimal disruption, making it an invaluable asset for modern dealerships looking to optimize their processes.
✨ Key Features
- Automates customer communications
- Reduces reliance on human intervention
- Enhances operational efficiency
- Provides real-time call intelligence
- Multi-channel communication
- Customizable AI platform
🛠️ Use Cases & Applications
- Scheduling test drives
- Handling parts inquiries
- Automating appointment reminders
- Answering customer inquiries
🧑🤝🧑 Target Audience
🛟 Support Channels
- Dedicated support team
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