

👥 What is Twig AI?
Twig AI is a dedicated AI solution focusing on improving customer support systems by embedding AI-driven chatbots and agent-assist technologies. By integrating seamlessly into existing platforms, Twig addresses common inefficiencies in customer service, such as long response times and repetitive queries.
This tool not only supports customers by resolving their issues swiftly but also aids customer support agents by compiling data-driven responses, thus alleviating their workload and minimizing human error. Twig enables a proactive approach to customer service, helping businesses maintain high standards for customer experience at scale.
Ultimately, Twig AI transforms customer service into a more efficient and gratifying process for both customers and agents, bridging the gap between demand and service delivery with its intuitive AI capabilities.
✨ Key Features
- Embedded AI Agents
- 24/7 Customer Issue Resolution
- Session Memory for Quick Follow-ups
- Outlook Integration
🛠️ Use Cases & Applications
- Automating Tier 1 Support
- Reducing Support Ticket Volume
- Enhancing Agent Response Time
- Improving Customer Experience
🧑🤝🧑 Target Audience
🏷️ Pricing Plans
- Pro: Expanded features with Outlook integration and advanced data support for medium-sized teams.
- Basic: Includes core AI agent functionalities and session memory for small teams.
🛟 Support Channels
- Online Support Tickets
- Knowledge Base
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