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Botbuz

Business
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Botbuz - Seamless Chatbot Service for Continuous Business Engagement
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👥 What is Botbuz?

Botbuz is a comprehensive chatbot service that allows businesses to maintain a 24/7 digital storefront on platforms like WhatsApp, Facebook Messenger, and Instagram. Ideal for engaging with global audiences, Botbuz facilitates seamless interactions to boost customer satisfaction and streamline communication processes. Equipped with a visual builder for designing chat flows, Botbuz enables users to create both simple and complex conversations effortlessly, utilizing drag-and-drop features. The platform's live chat functionality ensures that human agents can intervene whenever necessary, enhancing the overall customer experience.

Designed for a range of industries, Botbuz automates customer engagement tasks such as generating leads, boosting sales, and enhancing customer support. It supports tailored interactions across various sectors including retail, real estate, healthcare, education, and BFSI (Banking, Financial Services, and Insurance). By automating inquiries and offering personalized recommendations, Botbuz helps businesses reduce operational costs while increasing conversion rates.

Botbuz also comes equipped with APIs for ease of integration and supports mass messaging for updates, promotions, and significant alerts through platforms with high open rates like WhatsApp. By providing solutions that adapt to the needs of different industries, Botbuz effectively boosts business growth and customer loyalty.

✨ Key Features

  • 24/7 customer interaction on platforms like WhatsApp, Messenger, and Instagram
  • Visual builder for easy chat flow design
  • Live chat option for instant human support
  • Automated messaging and personalized interactions
  • Industry-specific solutions

🛠️ Use Cases & Applications

  • Improving customer service in retail and e-commerce
  • Automating inquiries in real estate
  • Providing round-the-clock support in healthcare
  • Assisting in education for student queries
  • Streamlining BFSI services with chatbots

🧑‍🤝‍🧑 Target Audience

Retailers Real Estate Agencies Healthcare Providers Educational Institutions Banks and Financial Services

🏷️ Pricing Plans

  • Pro: Enhanced features and higher message limits for growing teams.
  • Basic: Access to key features suitable for small businesses.
  • Enterprise: Custom solutions for large-scale business needs with advanced support.

🛟 Support Channels

  • Email
  • Live Chat
  • Help Desk

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