Capacity

Capacity is an AI-driven platform designed to enhance support automation across customer service and business operations. By integrating seamlessly with over 250 tools and platforms, Capacity enables companies to manage inquiries and automate tasks with minimal effort. It leverages AI to provide real-time coaching, automate follow-ups, and offer insights, effectively reducing operational costs and enhancing customer satisfaction.

The platform is ideal for a variety of industries, offering solutions customized for retail, healthcare, banking, and more. Its security features ensure compliance with industry standards, safeguarding sensitive data with robust measures. Capacity aims to streamline workflows and improve the efficiency of support teams, providing an agile environment where both customers and service teams benefit.

Through its virtual agents and intelligent automation, Capacity empowers businesses to cut call volume, heighten engagement, and resolve issues seamlessly. Whether it’s automating customer inquiries, integrating with existing systems, or delivering real-time support, Capacity is built to transform the way organizations interact with both clients and internal operations.