Social Intents

Social Intents is a versatile live chat and AI chatbot platform that integrates seamlessly with popular workplace communication tools like Microsoft Teams, Slack, and Google Chat. Its primary purpose is to enhance customer service by facilitating real-time communication between businesses and their website visitors. The platform allows businesses to handle customer inquiries directly from the interface of these widely used applications, reducing the need for separate customer service software. It also supports ChatGPT-powered chatbots that can be trained on company-specific data, thus enabling automated customer interaction and efficient lead generation. This hybrid approach not only improves efficiency by decreasing support costs but also enhances customer satisfaction through prompt and accurate responses. With customizable chat settings and integration options, Social Intents is adaptable to various business needs and markets.