Threado

Threado is an AI tool designed to enhance customer service by automating responses and support through AI agents. These agents are trained on internal knowledge and can be set up quickly on platforms such as Slack, MS Teams, or as a Chrome app. Threado aims to streamline the process by instantly providing answers and solutions, reducing the time and effort typically spent on handling customer queries. The platform integrates with various data sources, making it easy to access structured and unstructured data, improving efficiency for customer-facing teams.

By using Threado, companies can resolve significantly more queries per day, keeping ticket volumes in check, even as user numbers grow. It’s designed to seamlessly fit into existing workflow tools, ensuring that important company information is always at hand, fostering improved customer relations and faster sales closures.

Threado also prioritizes data security, ensuring all customer information is encrypted and protected. With its user-friendly setup and efficient AI capabilities, Threado is positioned as a valuable asset for any organization aiming to improve their customer support infrastructure.