Netomi

Netomi is a conversational AI platform tailored to automate and enhance customer service tasks. It integrates with existing systems to ensure seamless operations through its AI capabilities, enabling businesses to swiftly respond to customer needs by analyzing data to extract intent and sentiment. With a variety of modes such as auto-pilot and co-pilot, it can automatically resolve inquiries or assist support representatives, making it a versatile partner in managing customer interactions over channels like email, chat, SMS, and voice. Designed to reduce operational costs and increase customer satisfaction, Netomi helps businesses streamline processes while maintaining a high level of service security compliance.