Wallu

Wallu is an AI-based support bot specifically designed for Discord servers, capable of automating the handling of frequently asked questions and reducing the workload on human moderators. It seamlessly integrates with existing ticket systems, using an AI-trained engine to pull responses from various data sources such as documents, websites, and channel messages. This ensures accurate handling of queries and maintains the standards expected by the community. The tool provides responses in multiple languages, and its implementation promotes smoother day-to-day server management, enhancing customer satisfaction by promptly addressing queries and learning from existing knowledge bases. Users can set up dedicated support channels where Wallu intervenes without needing specific commands, providing an efficient, user-friendly experience across multiple platforms, including potential extensions to Telegram.